How SweetCrumb Bakery Reduced Weekend Delivery Damage by 41% with Smarter Packaging
Weekend orders were growing fast for SweetCrumb Bakery, a mid-sized artisan bakery supplying pastries, cakes, and dessert boxes across multiple local retail stores. At first, the business believed product quality was the biggest factor behind repeat customers. But as order volume increased, they realized another issue was quietly affecting customer satisfaction: packaging. The bakery initially … Read more
